Legal
Privacy Policy
Labirinto LLC · Last updated: March 2026
1. Introduction
This Privacy Policy explains how Labirinto LLC (“Labirinto”, “we”, “us”, or “our”) collects, uses, and protects personal data when you use our website (https://labirinto.ai), applications, APIs, and services (collectively, the “Services”).
We comply with applicable privacy laws, including:
- Brazil: Lei Geral de Protecao de Dados (LGPD)
- European Union / UK: GDPR / UK GDPR
- United States: Applicable federal and state laws, including CCPA/CPRA principles
2. Data Controller
The data controller for the Services is:
3. Data We Collect
3.1 Data You Provide
- Name, email address, and account credentials
- User inputs (prompts, files, and chat history)
- Communications such as support requests and feedback
3.2 Automatically Collected Data
- IP address, device information, and browser type
- Usage logs and interaction data
- Approximate location derived from IP address
- Cookies and tracking technologies
3.3 Data from Third Parties
- Authentication providers (Google, Apple)
- Security and fraud detection partners
3.4 Sensitive Data
We do not intentionally collect sensitive personal data (such as health information, financial data, or government identifiers). Users should not submit such data through the Services.
4. How We Use Data
We use collected data to:
- Provide, operate, and maintain the Services
- Improve and train AI systems where permitted and disclosed
- Ensure security and prevent abuse or fraud
- Communicate with users regarding accounts, updates, and support
- Comply with applicable legal obligations
Legal bases for processing include: performance of a contract, legitimate interests, user consent, and compliance with legal obligations.
6. International Transfers
Labirinto is incorporated in the United States and operates globally. Your data may be processed in the United States or other jurisdictions that may have different data protection laws than your country of residence.
Where required, we implement appropriate safeguards for cross-border transfers, including Standard Contractual Clauses (SCCs) approved by the European Commission and equivalent mechanisms under UK and Brazilian law.
7. Data Retention
We retain personal data for as long as necessary to provide the Services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access - request a copy of the personal data we hold about you
- Rectification - correct inaccurate or incomplete data
- Erasure - request deletion of your personal data
- Restriction - restrict or object to certain types of processing
- Portability - receive your data in a structured, machine-readable format
To exercise any of these rights, contact us at privacy@labirinto.ai. We will respond within the timeframe required by applicable law.
10. Security
We implement technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These include encryption in transit and at rest, access controls, and regular security reviews.
No system is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities as required by law.
11. AI Disclaimer
AI-generated outputs may be inaccurate, incomplete, or misleading. Users should not rely solely on AI outputs for medical, legal, financial, or other critical decisions. Always verify important information through appropriate professional channels.
12. Children
The Services are not intended for individuals under the age of 13 in the United States or under 16 in the European Union. We do not knowingly collect personal data from children below these ages. If you believe we have inadvertently collected such data, please contact us immediately at privacy@labirinto.ai and we will take steps to delete it.
13. Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services. We will notify you of material changes by posting the updated policy on our website with a revised “Last Updated” date. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.
14. Contact
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Privacy team: